Job Description
Job Title: AI Solutions Lead – Operations & Back Office
Location: Cebu, Philippines
Employment Type: Full-Time
About the Role
We are seeking an experienced AI Solutions Lead to drive the design, implementation, and continuous optimization of AI-powered solutions across Operations and Back Office functions supporting a major telecommunications client.
This is a hands-on, execution-focused role. You will identify high-impact opportunities, deploy practical AI solutions using Gemini and related technologies, and continuously improve operational performance, efficiency, and customer outcomes. You will work at the intersection of Operations, Technology, and Business to embed AI into day-to-day workflows.
Key Responsibilities
AI Solution Design & Deployment
- Identify and prioritize AI use cases across operations
- Design and implement end-to-e...