Job Description
About the team
TikTok's Customer Support team's vision is to deliver industry-leading support for our users and creators to inspire creativity and bring joy. We are looking for an experienced results oriented individual to join the team that is at the forefront of this mission.
About the Role
We are looking for a motivated, highly-organized, detail-oriented AI Quality Assurance Team Lead. In this role, you will gain valuable exposure to many areas of TikTok, will work with people of all levels, collaborate on projects, and be a champion for positive change. As an AI Quality Assurance Team Lead, you will be leading a team with 8–10 AI QA specialists and work closely with product operation teams to examine and evaluate the AI capabilities and accuracy through advanced AI model labeling. You will be part of a global team, assessing whether our AI SOPs and processes are effectively implemented. You're able to be a self-starter, make your own discoveries and achieve results...
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