Ai-powered customer success & operations associate

Confidential · cape town, western cape, South-Africa

Location
cape town
Job Type
Full-time
Posted
July 16, 2026

Job Description

A dynamic customer-centric company based in Cape Town is looking for an AI-native professional to enhance their Customer Success team. The role involves managing live chat support, identifying upselling opportunities, and leveraging Hub Spot for CRM integration. The ideal candidate is a strong communicator with a strategic mindset and daily experience using AI tools like Gemini. You will work to optimize customer interactions and ensure long-term client retention, making an impact on overall growth targets.
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