AI Lead for Producer Experience at Gallagher

Transform the producer experience through AI leadership at Gallagher. Drive impactful AI use cases that simplify workflows and enhance sales for a leading financial services provider.
As the AI Lead for Producer Experience, you will operate at the intersection of sales, operations, and technology. Your primary focus will be on discovering and defining valuable AI opportunities rooted in real producer challenges. Collaborating with teams across engineering and data science, you will manage use cases through to measurable adoption, ensuring that each AI investment addresses concrete needs in the field.
Key Responsibilities:
• Engage producers to identify high-value AI use cases
• Translate field insights into clear AI requirements
• Own AI use cases from intake to outcome tracking
• Establish KPIs and report progress to leadership
• Facilitate cross-division AI engagement for cohesive experiences
Requirements:
• Proven business analysis skills with decision-dri...