AI-Driven Digital Operations Lead

Smollan is seeking an experienced professional to oversee the digital auditing solution, ensuring operational performance and compliance with client Service Level Agreements (SLAs). The role involves managing client escalations, streamlining processes, and producing operational reports. Candidates should have a Bachelor’s Degree and 6 to 8 years in technical operations or digital auditing, alongside critical skills in communication, collaboration, and resource management.
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