AI-Driven CX Process Analyst

Tabby is seeking a Process Analyst to optimize the operational workflows that support customer interactions across the UAE. This role focuses on enhancing process efficiency through the use of AI tools and requires a strong background in customer support.

The ideal candidate will have at least 2 years of experience in customer support operations, familiar with process modeling and CRM systems like Salesforce. Responsibilities include analyzing workflows, documenting procedures, and collaborating with teams to implement changes that improve customer satisfaction.