Location
Cape Town
Job Type
Full-time
Posted
June 10, 2026
Job Description
At Mukuru, we're redefining customer support through data, automation, and intelligent systems. We don't just respond to customer needs we anticipate them.
We're looking for an AI Data Specialist who is passionate about turning data into impact. This role sits at the heart of Customer Support, driving AI-powered solutions, optimising chatbot performance, building robust data pipelines, and delivering actionable insights that elevate customer experience.
If you thrive on analytics, automation, and continuous improvement this is your opportunity to shape the future of AI-driven customer engagement.
What You'll Be Responsible For AI & Automation Enablement
+ Implement, configure, and optimise AI services and chatbot platforms.
+ Enhance AI-driven customer engagement strategies.
+ Apply machine learning concepts to improve automation and service efficiency.
+ Continuously monitor and refine AI model performance.
Advanced ...
We're looking for an AI Data Specialist who is passionate about turning data into impact. This role sits at the heart of Customer Support, driving AI-powered solutions, optimising chatbot performance, building robust data pipelines, and delivering actionable insights that elevate customer experience.
If you thrive on analytics, automation, and continuous improvement this is your opportunity to shape the future of AI-driven customer engagement.
What You'll Be Responsible For AI & Automation Enablement
+ Implement, configure, and optimise AI services and chatbot platforms.
+ Enhance AI-driven customer engagement strategies.
+ Apply machine learning concepts to improve automation and service efficiency.
+ Continuously monitor and refine AI model performance.
Advanced ...