Agente de Call Center (Morelia)

• Experience in customer service, family support.
• Bilingual (English and Spanish).
• Excellent interpersonal and communication skills, with a strong ability to connect with parents and guardians.
• Exceptional problem-solving skills and a customer-focused mindset.
• Proficiency in using call center software, CRM systems, and communication tools.
• Detail-oriented with the ability to manage multiple tasks and priorities.
• Excellent organizational and time-management skills.
• Ability to analyze metrics to identify areas for improvement and implement strategies to enhance efficiency and effectiveness.
• Ability to work independently and collaboratively in a team environment.

On-site: Morelia, MX.

Fluent conversational English required.

8-hour shifts from Monday to Friday, adaptable hours according to school opening hours.

Pay: $11,000.00 - $12,000.00 per month

Wo...