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Agent - Order Management

Expeditors · Cairo, Cairo Governorate, Egypt

Location
Cairo
Job Type
Full-time
Posted
July 07, 2026

Job Description

Job Description

The Order Management team plays a critical role in ensuring the timely, accurate, and efficient movement of freight and information. As an Order Management Coordinator, you will deliver exceptional customer service while supporting daily operational activities, shipment tracking, documentation accuracy, and vendor communication. You will ensure compliance with company procedures and maintain strong working relationships with internal teams, customers, and external partners.

  • Ensure proper and timely movement of freight and related information across the Order Management process.
  • Maintain a smooth and efficient freight process flow.
  • Ensure accurate and timely data entry into the operating system.
  • Track and trace shipments to ensure timely delivery and excellent customer satisfaction.
  • Monitor shipment reports and proactively resolve issues impacting customer service.
  • Ensure timely preparation and ...

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