Agent: client service dd (fais)

Empowering Africa’s tomorrow, together... one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Responsibilities Sales and Target: Actively work leads from Siebel, achieve a strike rate of 70%, responsible for achieving a minimum of six sales per day (number can increase as business requires). Customer Experience: Provide service excellence and achieve customer satisfaction. Quality of work produced: Maintain and treat client information confidentially. Requirements FSCA-Approved Qualification Regulatory Exam for Representatives (RE5) Experience as per the FAIS Act Product Specific Trai...