Agent Branch Support Subscription & Longterm (m/f/d)

As an Agent Branch Support Subscription & Long-term, you will play a vital role in the daily operations and support of our branches. You will ensure smooth handling of renewals, payment issues, customer requests and branch communication. Apply now and join Team Orange!

YOUR ROLE AT SIXT

• Monitoring and managing contract renewals for subscription and long-term rentals.
• Proactively addressing payment issues or overdue subscriptions.
• Communicating clearly and efficiently with SIXT branches, keeping them informed and supported.
• Onboarding premium customers to our longterm products and explaining the processes and benefits to them
• Handling communication with both branches and customers primarily via email.
• Coordinating the internal ticket system: creating, tracking, and resolving service requests.
• Using tools like Jira and Confluence (or similar) to document...