Aftercare Manager

Founded in 1978, Clark Contracts Ltd is a privately owned main contractor with several operating divisions; Construction, Fit Out, Refurbishment, Housing and Maintenance. ​We employ over 250 people with offices in the East and West of Scotland. We are seeking a proactive and highly organised Aftercare Manager to oversee the post-completion phase of our Housing projects. This role is key to maintaining our reputation for quality and responsiveness. Role & Responsibilities You will actively participate in the Customers 1st Campaign operated throughout the company. This campaign is designed to continually improve the way we all deal with the customer Conduct site visits to live contracts to carry out internal handovers of contact details, both up and down the chain including attending handover meetings as introduction to client/end users. Meet with the client & contracts manager at MGD Meeting / Joint Inspection to agree necessary actions over an agreed period. Prepare, issue and manage p...