Job Description
We are looking for a customer-focused After-Sales Account Manager to support and strengthen long-term customer relationships throughout the vehicle ownership journey. This role combines customer relationship management vehicle handovers after-sales coordination service upselling and customer retention within a fast-paced automotive environment.
The ideal candidate is proactive professional and highly organized with strong communication and conflict-resolution skills. You should be comfortable managing customer expectations coordinating across departments and maintaining a high standard of customer satisfaction in a KPI-driven environment. If you enjoy building trust with customers and creating positive ownership experiences wed love to hear from you.
Key Responsibilities & Core Functions
- Manage customer vehicle handovers and ensure a smooth professional delivery experience
- Act as the primary point of contact for customers after vehicle pu...