Advisory Agent, Member and Client Experience (Montreal)

The work mode arrangement for this position is full-time on site.

Role Overview

As a Member and Client Experience Advisory Agent, you improve the experience of members and customers by advising them on banking transactions and promoting Desjardins products and services.

You are also an ambassador for digital solutions, helping members to use technological tools safely.

Responsibilities

More specifically, you will be required to:

• Support members and clients by telling them existing applications and technological tools that can help them perform transactions and operations on their own.
• Contribute to business development and maintain business relationships through service delivery and activities.
• Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.

Benefits

What we offer:

• Competitive salary and ann...