Location
toronto
Job Type
Full-time
Posted
July 16, 2026
Job Description
Elevate your career with Bell Canada as an Advanced Technician in Ottawa or Toronto. Focus on Managed Services while supporting major network solutions like MISN, IPVPN, and SDWAN.
The Managed Business Solutions & Development (MBSD) Team is seeking a full-time Advanced Technician. This position involves providing exceptional support to various clients and managing network services to ensure satisfaction and service level agreements are met. Your role will require collaboration with Level 3 support and participating in the onboarding process for new clients to deepen your impact.
Key Responsibilities:
• Support Managed Services customers with incidents and changes
• Collaborate with L3 support on complex issues
• Ensure compliance with service level agreements
• Manage client relationships and document processes
• Propose and implement process improvements
Requirements:
• College diploma in electronics or telecommunications
• Current IP certification (e.g.,...
The Managed Business Solutions & Development (MBSD) Team is seeking a full-time Advanced Technician. This position involves providing exceptional support to various clients and managing network services to ensure satisfaction and service level agreements are met. Your role will require collaboration with Level 3 support and participating in the onboarding process for new clients to deepen your impact.
Key Responsibilities:
• Support Managed Services customers with incidents and changes
• Collaborate with L3 support on complex issues
• Ensure compliance with service level agreements
• Manage client relationships and document processes
• Propose and implement process improvements
Requirements:
• College diploma in electronics or telecommunications
• Current IP certification (e.g.,...