Administrator

An opportunity has arisen for a highly motivated and well‑organised individual to join the Bladder and Bowel Care Service as a Band 3 Administrator.

The role is based in our office at Park Five Business Centre, Sowton Industrial Estate, Exeter. The working pattern is Monday to Friday 09:00 – 17:00 or 08:30 – 16:30.

Responsibilities

• Manage and prioritise own workload and support the Bladder and Bowel Adult admin team, including paediatric and assistant practitioner teams.
• Provide first‑line telephone contact, book appointments using the electronic appointment system and handle clinical letters.
• Maintain the booking system to a high standard at all times.
• Act as the first point of contact for patients, health professionals and the public, directing queries efficiently and passing messages to relevant staff.
• Cover colleagues during sickness/absence and annual leave, and perform any other duties designated by the...