Administrative Support Assistant Apprentice

This is an exciting opportunity to join DG Legal as a business administration apprentice. The successful candidate will support the internal and external consultants, answer phone calls and emails, arrange client calls/visits and keep the CRM system updated, as well as assist with other duties when necessary.

• Arrange and manage course bookings
• Assistance with course delivery administration
• Arrange client appointments/visits
• Answer calls to the office, take sufficiently detailed messages and transfer calls as appropriate
• Maintaining the CRM System to ensure that the client records are updated and accurate
• Filtering and replying to emails
• Liaising with colleagues and clients
• Preparing client care letters and terms of engagement
• Use of IT Systems such as Office 365, Xero, Cademy, Monday.com, Capsule, GoCardless, Stripe as well as our own internally developed Compliance software
• Pr...