Administrative Associate-Clinic

Location: TELUS Health Care Centre — Toronto (in-clinic position only)

Status: Full Time Temporary (ending August 2027)

What you’ll do

• Greeting patients and managing patient intake. Answering and routing incoming calls
• Scheduling appointments for patients
• Provide daily administrative support to the medical office and clinical team (physicians, nursing, chart prep, CSRs, transcription, reception and flow) to ensure efficient operation and flow of work
• Work in collaboration with medical office team to ensure proper process and procedures are in place to manage administrative aspects of special client accounts
• Maintain a high level of current product and service knowledge
• Maintain and modify confidential medical electronic/paper filing/retrieval and transfer methods, systems, formats and information
• Respond promptly to questions and concerns from clients, employees and Physici...