Administrative Assistant or HR Bilingue (ITG) (Medellín)

The Talent Services Account Manager is responsible for driving client satisfaction through a blend of technical onboarding, product training, and strategic account management.

Schedule: Lunes a Viernes

On site: Camacol

Responsibilities

• Client Relationship & Strategic Account Management
  • Serve as the primary point of contact for strategic clients via phone, email, and virtual meetings.
  • Build and nurture long‑lasting client relationships, maintain communication through routine check‑ins, monthly account reviews, and scheduled calls.
  • Manage sensitive information with utmost discretion and professionalism, while ensuring clients’ requirements are addressed promptly and effectively.
• Customized Support Training
  • Conduct product training sessions and customize presentations to address specific client needs and challenges.
• Act as a voice of the client within the organization, gather...