Administrative Assistant

The Role My client, a specialist tax advisory firm is seeking an experienced and organised Administrative Assistant to join their team. This is a full-time, permanent, office based position. As the Administrative Assistant you will be responsible for providing high-level administrative and client service support to two Chartered Tax Advisors by managing communications, coordinating client files, and ensuring efficient day-to-day case and office operations. Tasks & Duties Manage and organise incoming client correspondence, ensuring emails are prioritised, actioned, and responded to in a timely manner. Act as a first point of contact for calls, screening and directing queries, taking messages, and resolving simple client requests where appropriate. Support client service delivery by maintaining accurate client files and ensuring matters progress smoothly through liaison with internal team members. Open new client files and complete AML (anti-money laundering) checks and associated onboar...