ADMINISTRATION ASSISTANT

Reporting to the Department Manager / General Manager, you will be part of the team to ensure that the front office is well managed, and we provide excellent customer service to all stakeholders that we engage, and to serve our members to the best of your ability.

To provide administrative, operational, and customer service support to ensure smooth daily running of the training academy, including class coordination, trainer support, trainee management, and documentation compliance.

• Handle course registration, trainee enquiries, and confirmation of enrolment.
• Prepare class lists, attendance sheets, evaluation forms, and other training documents.
• Assist in printing, filing, and maintaining training materials.
• Support WSQ documentation requirements (if applicable), ensuring accuracy and compliance.