Adherence Care Navigator 2 (CPhT Certification Required)

TEKsystems is currently searching for qualified nationally Certified Pharmacy Technicians to fill openings for an Adherence Care Navigator 2 role. This is a remote role that is working in a high-volume outbound call center environment, responsible for 80-100 outbound calls per shift. Must have an active CPhT certification and experience making medication adherence calls.
Job Description

+ Seeking Certified Pharmacy Technicians (CPhT) to serve as Adherence Care Navigators in a high-volume, remote outbound call center environment. This is not a retail pharmacy role — candidates must be comfortable conducting 80–100 structured outbound calls per day to Medicare members, pharmacies, and healthcare providers.

+ The primary focus of this role is identifying and resolving medication adherence barriers for patients managing chronic conditions including diabetes, hypertension, hyperlipidemia, and asthma. Navigators follow structured call guides, provide patient educatio...