Adherence Care Navigator 2 (ACN2)

Description
This role is 100% remote but must have an active CPhT***
Our Client is seeking Certified Pharmacy Technicians (CPhT) to serve as Adherence Care Navigators in a high-volume, remote outbound call center environment. This is not a retail pharmacy role — candidates must be comfortable conducting 80–100 structured outbound calls per day to Medicare members, pharmacies, and healthcare providers.
The primary focus of this role is identifying and resolving medication adherence barriers for patients managing chronic conditions including diabetes, hypertension, hyperlipidemia, and asthma. Navigators follow structured call guides, provide patient education within defined scope, coordinate with pharmacies and providers as needed, and document all interactions in real time across multiple systems.
Job Type & Location
This is a Contract position based out of Nashville, TN.
Pay and Benefits
The pay range for this position is $19.00 - $22.00/hr.
Eligibility requirem...