Accounts Receivable Representative (Tijuana)

Position SummaryThe Accounts Receivable Representative plays a key role in maintaining the financial health of the organization by ensuring timely and accurate processing of incoming payments and adherence to accounts receivable policies.
This position involves close collaboration with internal teams and consistent engagement with agencies to manage account balances, resolve outstanding issues, and support agency operations.The representative is expected to demonstrate excellent communication and customer service skills while maintaining professionalism in high-pressure situations.
Ongoing communication with the Assistant Manager is essential to promote continuous development, operational efficiency, and overall success within the department.Duties and ResponsabilitiesMonitor the assigned portfolio of agencies regularly to ensure timely follow-up on past‐due accounts.Conduct collection calls to resolve outstanding balances and maintain healthy account status.Manage and deact...