Location
auckland
Job Type
Full-time
Posted
July 10, 2026
Job Description
About the role
This role offers hands‑on experience in accounts receivable operations, customer‑facing activity, and financial administration, with a particular focus on supporting one of our loyalty programmes, Foodstuffs Gift Vouchers. You’ll work closely with internal and external stakeholders while developing a strong understanding of how finance operations support the wider business.
Key responsibilities
- Support the day‑to‑day management of Foodstuffs Gift Vouchers, including processing requests, invoicing orders, validating payments, activating vouchers, and coordinating packing and dispatch.
- Respond to and manage customer and internal queries through ticketing systems, ensuring timely and professional communication.
- Ensure financial transactions are processed accurately and in line with company policies and procedures.
- Identify recurring issues and support the team to investigate root causes and develop practical sol...