Job Description
The Opportunity
The City of Red Deer is currently recruiting for an Accounts Receivable Clerk. The Accounts Receivable Clerk is responsible for performing a range of tasks associated with property tax administration, accounts receivable, and collections. The role involves working with complex integrated software systems and adhering to established processes and governance requirements to ensure high-quality customer service. This position provides frontline support in a fast‑paced environment and requires the ability to manage challenging interactions with professionalism. The incumbent works collaboratively within a team setting. A high level of accuracy is critical, as errors are public facing, affect customer experience, and can adversely impact the City’s reputation.
Top Key Responsibilities
- Provide professional Accounts Receivable customer support by resolving inquiries, addressing disputes (including sensitive or escalated situations), and ...