Accounts Manager

Network Economic Service Ventures Philippines, Inc.

Posted on 06/22/2026

Responsibilities

Job Summary

The Accounts Manager is responsible for ensuring the successful onboarding, retention, and overall satisfaction of assigned customer accounts. This role serves as the primary point of contact for clients after contract signing, coordinating with internal teams to ensure smooth implementation, issue resolution, software customization, and billing support. The Accounts Manager is also responsible for monitoring account health, reducing customer churn, and tracking performance metrics related to account management activities.

Key Responsibilities

Customer Onboarding & Account Management

• Lead and manage the onboarding process for new customers, ensuring timely and successful implementation of the SaaS platform.
• Act as the primary relationship manager for assigned accounts and maintain regular comm...