ACCOUNTS & ADMINISTRATION ASSISTANT (CRM OPERATIONS)

1. CRM & Sales Support · Generate and dispatch accurate customer quotes using SAP Business One. · Verify quotes for pricing accuracy, applicable discounts, and adherence to company terms. · Convert approved quotes into sales orders and communicate effectively with the Studio and Production teams. · Monitor job progress within the Studio, providing proactive updates to both customers and internal teams. · Serve as the primary point of contact for quote follow-ups, order confirmations, and job status updates. · Liaise with production and dispatch teams to set and manage customer delivery expectations. · Maintain accurate records of quotes, sales orders, and job statuses within SAP Business One. · Prepare routine reports on sales orders, pending quotes, and customer follow-up actions.