Accounting CX Specialist — Hybrid, Elevate Small Biz with Xero

Xero in Napier is seeking a Customer Experience Specialist – Accounting to be the first point of contact for small business owners, bookkeepers, and accountants. You will listen, understand needs, and guide customers to the best next step, using solid accounting foundations to add real value.

Join a team that supports small businesses and accountants across channels. Hybrid work with in-office days and remote options, plus opportunities to grow accounting knowledge and leverage AI to enhance