Account Operations Specialist

**Are you looking for a career where your attention to detail drives sales success?
**
We are looking for a detailed, systems-oriented operations professional to be the crucial support for our sales teams.
If you are passionate about problem-solving, thrive in a high-volume environment, and have experience with ticketing and data management systems, this opportunity is for you!
**Essential Responsibilities**:
You will be the operations expert, ensuring the sales process is seamless and error-free, from initial customer configuration to incident resolution.
- **System Management**: Create, update, and track incident tickets in systems such as Azure ADO, Halo, and Smartsheets.
- **Account Configuration**: Assist with the configuration, mapping, and data loading for new customers entering our database (via FTP or other enrollment processes).
- **Data Quality & Auditing**: Create precise import files (using Excel) for promotions, perform data audits, and ...