Job Description
JOB DESCRIPTION
At NexusPoint, our Account Managers operate within a culture of speed, high performance, excellence, and ownership. We are proactive, solutions-driven professionals who support our clients with precision, intelligence, and care.
THE ROLE
We are seeking a highly skilled and proactive Account Manager whose primary focus (80–90%) will be managing and nurturing client accounts. This role is responsible for ensuring client satisfaction, driving retention, supporting adoption, and maintaining seamless communication and internal coordination.
The remaining 10–20% of the role will involve occasional ad hoc projects or administrative tasks assigned directly by the CEO. These tasks may be unrelated to account management and will vary depending on business needs.
If it is later determined that CEO-related tasks interfere with account management performance or focus, the role may be refined to become fully dedicated to Account M...