Account Manager

Schindler Group · Ottawa, Ontario, Canada

Location

Ottawa

Job Type

Full-time

Posted

March 23, 2026

Job Description

Your main responsibilities
The Account Manager - Existing Installations identifies opportunities through key customer contacts and industry information. He/She locates sources for sale of company products and services, prepares documentation for prospective current customers, and ensures it is communicated appropriately.

Customer and Account Management
Build and maintain favorable client relationships

Ensure customer needs or enquires are met in a prompt, professional manner through effective communications, and follow customer complaints to satisfactory resolution

Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and employee resources disruption is minimized

Assist architects and/or developers with application of company products through layout data and specifications
Portfolio Growth and Retention
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