Account Manager - Customer Support

Description
We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Service Representative in a contract-to-permanent position. This role is ideal for someone who enjoys managing client communication, coordinating recurring service-related projects, and keeping work accurate and on schedule in a busy office environment. You will act as a dependable point of contact for customers, support order and project activity from initiation through completion, and work closely with internal teams to deliver a smooth client experience.


Responsibilities:

• Manage recurring customer projects by organizing timelines, confirming details, and helping ensure work moves forward according to schedule.

• Serve as a primary contact for clients by handling inbound and outbound communication with responsiveness and attention to service quality.

• Enter and maintain order information, project records, and supporting document...