Job Description
About the role
TADA is looking for an Account Manager to own and grow a portfolio of corporate and business accounts on our ride-hailing platform. You will be the primary relationship owner for B2B clients - managing their onboarding, day-to-day needs, and long-term account health - while handling qualified inbound leads from our Business Development pipeline.
Key responsibilities
Own a portfolio of corporate accounts (SMEs to enterprise), serving as the primary point of contact for all TADA Business clients
Conduct regular business reviews with clients, presenting usage data, cost savings, and service performance
Proactively identify and address client pain points before they escalate into churn risks
Drive product adoption - ensuring clients utilise the full suite of TADA Business features including billing dashboards, admin controls, and reporting
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