Location
Jakarta Metropolitan Area
Job Type
Full-time
Posted
July 05, 2026
Job Description
Job Description
- Build and maintain strong, long-term relationships with assigned clients and serve as the primary point of contact for account-related matters.
- Understand clients' business objectives and requirements, and provide suitable solutions to meet their needs.
- Coordinate with internal teams to ensure timely and successful delivery of products, services, and project milestones.
- Monitor client satisfaction and proactively address issues or concerns to maintain a high level of service quality.
- Identify opportunities for account growth, including upselling and cross-selling products and services.
- Develop and implement client retention strategies to strengthen long-term partnerships and minimize customer churn.
- Prepare account reports, track key performance indicators, and provide regular updates on account status and business opportunities.
- Support business development activities and contribute to achieving the ...