Job Description
Job Title: Account Director
Location: London
OVERALL PURPOSE OF THE ROLE
• Ensure satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring BGIS contractual expectations are achieved.
• Ensure the availability of all critical systems to minimise risk to the client’s business.
• Ensure all maintenance work is carried out in accordance with client and company policies, procedures and health & safety legislation.
KEY RESPONSIBILITIES
• Maintain consistently high levels of client satisfaction and support growth of the contract portfolio.
• Manage day-to-day enquiries from BGIS teams, subcontractors and clients.
• Deliver and exceed contractual P&L expectations and maintain detailed contract knowledge.
• Attend and contribute to internal monthly contract reviews.
• Ensure subcontractor documentation remains compliant...