Account Coordinator

Your newpanyIs a well-established manufacturing business based in Liverpool, supplying high-quality products to customers across the UK and internationally. Due to increased demand and ongoing business requirements, they are looking for a highly organised and customer-focused Account Coordinator to join our team on a short-term contract.Your new roleYou will be responsible for managing customer accounts, coordinating orders, and providing administrative support to help maintain excellent service levels throughout the customer journey.Key Responsibilities

Managing a portfolio of customer accounts and acting as the primary point of contact.

Processing customer orders accurately and efficiently.

Monitoring order status and providing updates on production and delivery schedules.

Liaising with manufacturing, planning, warehousing, and logistics teams to ensure customer requirements are met.

Handling customer enquiries, resolving issues, and escalating conc...