Location
singapore
Job Type
Full-time
Posted
June 21, 2026
Job Description
$3000 Executive (3 Months Contract) #ESS
- Experience or keen in automating processes using robotic process automation.
- Handle diverse enquiries received through One Stop hotlines, emails and counter, providing accurate and prompt assistance.
- Collaborate with relevant departments to address complex queries and issues effectively.
- Handle international pass, adhering to relevant regulations and guidelines.
- Support other portfolio including insurance, degree certificate & transcript and letter of certification processes, concession card, tuition grant and PSEA claim.
- Cover for mailroom services, overseeing mail distribution and related logistical operations, when required.
- Draft standard operating procedures (SOPs) for various services processes, ensuring clarity, consistency, and compliance with institutional policies and regulations.
- Review and propose updates to knowledge articles, aligned with changes in proce...
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