Location
singapore
Job Type
Full-time
Posted
July 10, 2026
Job Description
Job Responsibilities
- Support HR-related inquiries received from employees, line managers or other stakeholders
- Manage inquiries using available system
- Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot.
- Manage and optimize the HR Support Centre knowledge database, ensuring its content remains accurate and up-to-date.
- Participate in activities to promote the services of HR Support Centre, such as the design of eDMs and posters.
- Liaise with vendors to follow up on background screening reports for candidates
- Responding to reference check requests for former employees
- Preparing certificates of employment for employees, based on specific request types
- Prepare regular and ad hoc reports for management analysis.
- Identify areas for improvement and contribute to developing solutions that enhance productivity, work quality, and service delivery i...
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