Location
Remote
Job Type
Full-time
Posted
July 15, 2026
Job Description
2nd support analyst – Manchester
Salary: £18,000 - £23,000 per annum + benefits.
Location: North West, Industry: IT, Posted: 07/10/2015.
The Role
2nd line service desk analyst to support clients' needs with professionalism, exceptional customer service, and expertise knowledge.
Qualifications
2+ years’ experience in a service desk/IT support role.
ITIL foundation.
Fantastic customer service skills.
Experience as 2nd line support.
Great communication skills.
Ability to adapt, maintain and modify internal support systems.
Benefits
Free, secure and onsite parking; free breakfast; career progression; friendly and professional working environment.
Salary: £18,000 - £23,000 per annum + benefits.
Location: North West, Industry: IT, Posted: 07/10/2015.
The Role
2nd line service desk analyst to support clients' needs with professionalism, exceptional customer service, and expertise knowledge.
Qualifications
2+ years’ experience in a service desk/IT support role.
ITIL foundation.
Fantastic customer service skills.
Experience as 2nd line support.
Great communication skills.
Ability to adapt, maintain and modify internal support systems.
Benefits
Free, secure and onsite parking; free breakfast; career progression; friendly and professional working environment.
Ready to Apply?
Submit your application for 2nd support analyst- Manchester at Ascent People Ltd
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