2Nd Line Technical Support Engineer - Azure & Linux

Salary: £30,000 - 32,000 per year

Requirements

• We are looking for an experienced 2nd Line Technical Support Engineer with at least 2 years experience supporting enterprise IT infrastructure in a technical support role.
• We require proven commercial experience with Microsoft Azure environments.
• We need strong Linux administration and troubleshooting skills.
• We expect solid knowledge of Windows Server 2012 to 2019, RedHat Linux, Microsoft SQL Server, Active Directory, and networking technologies.
• We require experience working within SLA-driven environments using ticket management systems.
• We value familiarity with container platforms such as Docker and Kubernetes, and scripting languages such as PowerShell, Python, or Bash.
• Desirable: exposure to Infrastructure as Code tools such as Terraform or Ansible.
• Desirable: understanding of CI/CD methodologies and deployment pipelines.
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