2nd Line Support

Reed Technology · Swindon, Wiltshire, United Kingdom

Location
Swindon
Job Type
Full-time
Posted
July 06, 2026

Job Description

Second Line Technician

Location: Swindon
Salary: Competitive
Job Type: Full-time, Shift-based (Monday - Friday, 08:00 - 18:00)Second Technician and become the expert troubleshooter for the most challenging technical issues. This role is perfect for someone who excels in complex problem-solving, enjoys mentoring others, and is eager to make a significant impact on both customer environments and internal processes.

Candidates must have a full uk drivers licence

About the

As an IT Managed Services Second Line Technician, you'll be at the heart of our support operation-helping customers keep their technology running smoothly across Windows, macOS, servers, Microsoft 365, networking, security tools, and cloud services. You'll handle a varied mix of remote and occasional on‑site support, taking full ownership of your tickets and delivering solutions with confidence, clarity, and care. If you enjoy problem‑solving, thrive in a fast‑paced environment, and wan...

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