2nd Line Support Engineer

2nd Line Support Engineer | Poole | £31,000

As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines.

As a 2nd Line Support Engineer, you’ll benefit from:

25 days' holiday plus bank holidays, with additional holiday for long service.
Company bonus scheme
Established company pension scheme.
Access to health & wellness and employee rewards platforms.
Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications.
As a 2nd Line Support Engineer, your responsibilities will include:

Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks.
Configure and Upg...