2nd Line IT Support Engineer

Job Title: IT Technical Support Engineer (2nd Line)
Location: Manchester (hybrid 3 days per week)
Duration: Permanent
Salary: £29,000 to £35,000 depending on experience + Bonus
Industry: IT MSP & Telecoms

Overview

If you are a motivated IT professional looking to step away from repetitive password resets and move into a role with genuine technical ownership, this is your opportunity. Perfect Path Recruitment is representing a fast-growing Managed Service Provider based in Manchester that is scaling its operations. This role is specifically designed for a 2nd-line engineer who wants to bridge the gap into 3rd-line engineering and project delivery.

Instead of just maintaining the status quo, you will actively contribute to cloud migrations, infrastructure upgrades, and modern device management rollouts. Supported by a fast-paced, collaborative team, you will get hands-on exposure to advanced cloud communication technologies, Microsoft 365, and Intune ...