24x7 NOC Service Lead: Major Incident Commander

ByteCrew is looking for an experienced L3 NOC Service Lead to manage a 24x7 Network Operations Centre. This role involves leading a team, overseeing incident management, and ensuring operational excellence in a dynamic environment.

Ideal candidates will have at least 8 years in IT operations, strong fluency in Arabic and English, and familiarity with various monitoring tools. The position requires a Bachelor's degree and certifications like CCNP or JNCIP.