24/7 Vehicle Support Coordinator – Uptime Specialist

Scania Assistance in Aeroton, Johannesburg, is seeking a Service Coordinator to manage customer assistance cases from first contact through closure. You will ensure efficient handling in line with Scania Assistance standards and maintain clear communication with customers and stakeholders. In this 24/7 role, you will coordinate cases across Southern and Eastern Africa, liaising with workshops, dealers and service partners to minimize downtime and sustain Scania’s uptime commitments.