24/7 Bilingual Customer Success Specialist (EN/Mandarin)

TP in Negeri Sembilan, Malaysia, is seeking a Customer Success Specialist (CSS) to respond to customer requests and manage concerns. This role requires strong communication skills in both English and Mandarin, along with the ability to work in a 24*7 shift rotational basis.

The ideal candidate will educate customers on self-service options and assist with transaction confirmations. Fresh graduates are encouraged to apply. A background in customer service within banking or financial institutions is advantageous.