Location
pretoria
Job Type
Full-time
Posted
July 12, 2026
Job Description
ROLE & RESPONSIBILITIES: Building ambitious AI features that help to operate IT more efficiently ServiceNow-based custom application development Development in other agentic frameworks like N8N or custom AI framework Review and streamline existing code Conception and development of new features Operations of existing features Creating and updating documentation of user guides and guidelines including Operations manuals Train the team on your features QUALIFICATIONS/EXPERIENCE: Fluent English-speaking, including Business reading and writing Information Technology Qualification Minimum of 5 years working experience in IT, specifically ServiceNow (not in just using it) Team-Player (working in an international environment and team) Ideally Service Now Certified Systems Administrator Ideally Service Now Certified Application Developer